The Office of Local Government (OLG)’s role is to support and regulate local councils across NSW.
 

For more details about what we do and how we can assist, visit About OLG.   

Enquiries 

Your local council is often best placed to resolve issues quickly.
Before contacting OLG, please read our guide on ‘Talking to your council’ to understand when and how your council can help you in the first instance.
 

Concerns or feedback about a council 

Concerns or feedback about a council should be directed to the appropriate organisations depending on the issue. 
In most cases, you should raise your concerns directly with your council, as they are independently elected bodies. 
You can also use the feedback form below to lodge your council– related feedback with OLG or find out who to contact. 

Our service and feedback 

We are committed to maintaining and improving the quality of our services.
We take feedback seriously and aim to resolve complaints fairly and thoroughly.
To learn more about how we handle complaints, visit our complaints handling process. 

If you have enquiries, compliments, complaints, or general feedback about our services, please use the Feedback form below. 

Office of Local Government